Project – DDUGKY

Salary – As per Industry Norms

Responsibilities of a Center Head 

1. Center Management and Operations:

• Oversee the daily functioning of the training center, ensuring that all facilities are in good working condition and adequately equipped for training sessions.
• Ensure smooth operations by coordinating between different departments such as mobilization, training, placement, and administration.
• Maintain a safe, secure, and conducive learning environment for trainees and staff.
• Manage the center’s finances, including budget planning, expense tracking, and resource allocation.

2. Compliance and Reporting:

• Ensure that the training center complies with all DDU-GKY policies, procedures, and guidelines.
• Maintain and update records related to trainees, attendance, training modules, assessments, and placements.
• Prepare and submit timely reports on center performance, training progress, and other key metrics to project authorities and stakeholders.
• Facilitate audits and inspections by DDU-GKY authorities or other regulatory bodies, ensuring that the center adheres to quality standards.

3. Training Program Execution:

• Ensure that the training programs are delivered as per the curriculum outlined by the DDU-GKY project.
• Monitor the performance of trainers and ensure that they are following the required lesson plans and delivering quality training.
• Assess the training infrastructure (classrooms, labs, equipment) to ensure that it meets the required standards for each course.
• Organize workshops, guest lectures, and additional learning opportunities to enhance the skills of trainees.

4. Trainee Management and Support:

• Ensure proper registration, documentation, and tracking of all trainees enrolled in the center.
• Address trainee concerns, grievances, and provide support to help them complete their training.
• Ensure the overall well-being of the trainees by providing a positive and motivating learning environment.
• Collaborate with the Mobilization team to ensure a steady flow of candidates enrolling in the center.

5. Placement Coordination:

• Work closely with the placement team to ensure that trainees are prepared for job opportunities and placements after completing their training.
• Establish relationships with potential employers and industry partners to facilitate placement opportunities.
• Organize campus interviews, job fairs, and other placement-related activities.
• Ensure that placement targets are met, as per DDU-GKY guidelines.

6. Stakeholder Management and Communication:

• Act as the primary point of contact between the training center and DDU-GKY project management authorities.
• Maintain good relationships with local authorities, industry partners, employers, and other stakeholders.
• Communicate regularly with the Project Implementing Agency (PIA) and higher management to update them on the center’s performance and any challenges faced.

7. Staff Supervision and Development:

• Supervise and manage the center staff, including trainers, support staff, and administrative personnel.
• Conduct regular staff meetings to review performance, address issues, and ensure everyone is aligned with the center’s goals.
• Organize training and development programs for staff to enhance their skills and ensure they are up-to-date with DDU-GKY requirements.
• Conduct performance reviews and provide feedback to the team.

8. Grievance Redressal:

• Act as the primary authority for handling complaints and grievances from both trainees and staff.
• Address issues related to training quality, facilities, placements, or any other concerns raised by trainees or employees.
• Ensure quick resolution of issues in a transparent and fair manner.

9. Data Management and MIS Reporting:

• Ensure proper data entry and management through Management Information Systems (MIS) as per DDU-GKY project guidelines.
• Monitor trainee progress, attendance, assessment results, and placement status through the MIS system.
• Ensure timely and accurate data submission to the DDU-GKY portal.

10. Center Growth and Development:

• Identify opportunities to expand the center’s operations, either by increasing trainee intake or introducing new training programs.
• Engage in outreach and promotional activities to attract more candidates and employers.
• Implement strategies to improve the overall performance of the center and achieve better outcomes for the project.

Requirements for a Center Head 

1. Educational Qualification:

• A bachelor’s degree in Management, Social Work, Education, or any related field is typically required.
• A master’s degree (MBA, MA in Education, or Social Work) may be preferred.
• Additional certification or training in vocational education, project management, or leadership would be advantageous.

2. Relevant Experience:

• At least 1-5 years of experience in managing training centers, educational institutions, or similar roles.
• Prior experience working in skill development or vocational training projects, particularly in DDU-GKY or other government-sponsored projects, is highly desirable.
• Experience in team management, project management, and stakeholder coordination.

3. Leadership and Management Skills:

• Strong leadership skills to manage the training center, including staff and trainees.
• Ability to make decisions, solve problems, and manage resources efficiently.
• Experience in managing multiple tasks, such as overseeing daily operations, handling finances, and ensuring compliance with policies.

4. Communication and Interpersonal Skills:

• Excellent communication skills in English and local languages to interact with trainees, staff, and stakeholders.
• Ability to build relationships with employers, government officials, and project authorities.
• Strong interpersonal skills to handle trainee issues, staff concerns, and stakeholder expectations effectively.

5. Analytical and Problem-Solving Skills:

• Ability to analyze the center’s performance data, track key metrics, and identify areas for improvement.
• Experience in resolving conflicts, addressing grievances, and managing challenges in the day-to-day running of the center.
• Analytical skills to understand trends in the job market and tailor training programs accordingly.

6. Knowledge of DDU-GKY Guidelines:

• Familiarity with DDU-GKY project guidelines, protocols, and MIS requirements is critical for ensuring compliance and achieving project goals.
• Knowledge of skill development policies, industry standards, and vocational training best practices.

7. Administrative and Reporting Skills:

• Proficiency in data management, including maintaining trainee records, attendance, assessments, and placements.
• Strong reporting skills to submit accurate and timely data and reports to the DDU-GKY project authorities.
• Knowledge of MIS systems and digital reporting tools is essential.

8. People Management and Team Building:

• Experience in managing a diverse team of trainers, administrative staff, and support personnel.
• Ability to motivate and inspire the team to achieve training and placement targets.
• Skills in conducting performance evaluations, providing feedback, and organizing staff training.

9. Crisis Management and Adaptability:

• Ability to handle unexpected challenges such as trainee dropouts, equipment failures, or regulatory changes.
• Adaptability to work in rural or semi-urban areas and manage diverse cultural and socio-economic groups.

10. Passion for Skill Development:

• A genuine interest in vocational training and skill development, with a passion for uplifting underprivileged communities through education and employment opportunities.
• Commitment to the objectives of the DDU-GKY project, particularly in providing skills and placements to rural youth.