Collection Executive
- Full Time
- View on Map
- @BOB Card posted 7 months ago
- Posted : September 4, 2024 -Accepting applications
- Salary: ₹19,000.00 - ₹25,000.00 / Monthly
- View(s) 212
Job Detail
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Job ID 4331
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Offered Salary 23445
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Career Level Executive
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Experience Less Than 1 Year
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Gender Male
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Industry Development
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Qualifications Degree Bachelor
Job Description
Requirements – Field Work Friendly
Benefit’s – PF & ESI +incentive
Responsibilities –
A Collection Executive at Bank of Baroda is responsible for managing and recovering overdue payments from customers. Key responsibilities include:
- Debt Recovery: Contacting customers with overdue payments via phone, email, or in-person visits to remind them of their outstanding dues and negotiate payment arrangements.
- Account Management: Monitoring assigned accounts to identify overdue payments and taking timely action to prevent further delinquency, while maintaining accurate records of all collection activities.
- Customer Interaction: Communicating effectively with customers to understand their financial situation, providing guidance on payment options, and resolving any disputes or issues that may be delaying payment.
- Negotiation: Working with customers to develop repayment plans or settlements that are agreeable to both the bank and the customer, aiming to recover the maximum amount possible.
- Compliance: Ensuring all collection activities comply with bank policies, legal requirements, and regulatory guidelines, including maintaining confidentiality and respecting customer rights.
- Reporting: Preparing and submitting regular reports on collection efforts, account status, and recovery rates to the bank’s management team for review and strategy adjustments.
- Collaboration: Coordinating with other departments, such as customer service, legal, and credit teams, to manage complex cases and ensure a unified approach to debt recovery.
