Hospitality Manager
- Full Time
- View on Map
- @Sodexo India Pvt. Ltd posted 4 weeks ago
- Posted : March 26, 2025 -Accepting applications
- View(s) 105
Job Detail
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Job ID 17987
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Offered Salary 43526
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Career Level Manager
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Experience 3 Years
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Gender Male
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Industry Management
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Qualifications Degree Bachelor
Job Description
Key Roles and Responsibilities:
1. Operations Management
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Oversee the day-to-day operations of the hospitality establishment.
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Ensure all departments (housekeeping, front desk, food & beverage, etc.) run smoothly.
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Implement standard operating procedures (SOPs) to maintain quality and efficiency.
2. Customer Service Excellence
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Ensure top-notch guest experiences and handle customer complaints professionally.
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Train staff on customer service skills, conflict resolution, and hospitality etiquette.
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Monitor guest feedback and work on continuous service improvements.
3. Staff Supervision and Training
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Recruit, train, and supervise employees across different departments.
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Conduct regular team meetings to discuss goals, challenges, and improvements.
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Motivate and ensure employees adhere to company standards and policies.
4. Financial Management
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Prepare budgets, manage expenses, and control costs to maximize profitability.
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Monitor revenue streams such as room bookings, food & beverage, and events.
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Analyze financial reports and make data-driven decisions to increase revenue.
5. Marketing and Business Development
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Work on marketing strategies to attract more customers and boost brand visibility.
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Collaborate with travel agencies, online booking platforms, and corporate clients.
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Organize promotional events, loyalty programs, and special offers to increase sales.
6. Facility Management
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Ensure the hotel, restaurant, or resort is well-maintained and adheres to safety standards.
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Supervise housekeeping and maintenance teams to maintain cleanliness and hygiene.
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Monitor inventory levels for hotel amenities, food supplies, and other essentials.
7. Compliance and Safety Regulations
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Ensure compliance with health, safety, and labor laws.
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Implement food safety and hygiene protocols as per industry standards.
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Maintain security measures to protect guests and employees.
8. Event Planning and Management
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Organize corporate meetings, weddings, and other special events.
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Coordinate with vendors, decorators, and catering services.
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Ensure smooth execution of events with attention to detail.
Key Skills Required:
✔ Excellent communication and leadership skills.
✔ Strong problem-solving and decision-making abilities.
✔ Knowledge of hospitality software (PMS, POS, CRM systems).
✔ Financial acumen for budgeting and cost control.
✔ Customer service-oriented mindset.
✔ Ability to multitask and handle high-pressure situations.
🚨 Urgent Job Opening –Sodexo India Pvt. Ltd ! 🚨
We’re hiring for our New Site in Bhubaneswar, Odisha If you’re looking for an exciting opportunity, apply now!
Interested candidates may apply by sending their resume/CV
📧 Email: Joymangal.sarkar@sodexo.com
📱 WhatsApp: 8013165027
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