Refund and Returns Policy

Refund Policy


Introduction

At SkillNaukri.com (RV Groups India), we are dedicated to providing our users with the highest quality services and ensuring their satisfaction with our offerings. Our platform includes a wide range of services such as skill development courses, career counselling, business counselling, premium job listings, and subscription services. We aim to deliver value through our extensive and carefully curated resources, expert advice, and user-friendly interface. However, it is important for our users to understand that all sales are final, and we do not offer refunds under any circumstances. This refund policy outlines the terms and conditions that govern the non-refundability of our services.


Scope of Policy

This refund policy applies to all services offered by SkillNaukri.com, including but not limited to:

  • Skill Development Courses ( Our/NSDC/Free )
  • Job Counselling Services
  • Career Counselling Services
  • Business Counselling Services
  • Premium Job Listings
  • Subscription Services

By purchasing any service from SkillNaukri.com, you acknowledge and agree to this refund policy. We encourage our users to carefully read and understand the terms outlined in this policy before making any purchase.


Non-Refundable Services

All services provided by SkillNaukri.com (RV Groups India) are non-refundable. This includes but is not limited to:

  • Skill Development Courses: Once purchased, access to our skill development courses is granted immediately. We believe in the quality and value of our courses, which are designed by industry experts to enhance your skills and knowledge. However, we do not offer refunds for any courses, regardless of whether they have been fully or partially completed.

  • Career and Business Counselling Services: Our counselling services are provided by experienced professionals who offer personalized advice and guidance. These sessions are valuable and time-sensitive, and as such, we do not offer refunds once a counselling session has been booked and payment has been made.

  • Premium Job Listings: Employers who purchase premium job listings gain immediate visibility and access to our pool of qualified candidates. Due to the immediate benefits provided, we do not offer refunds for premium job listings once they are published.

  • Subscription Services: Subscriptions to our services provide continuous access to a range of resources and benefits. We do not offer refunds for any subscription services, regardless of usage or cancellation.


Customer Satisfaction

While we do not offer refunds, we are committed to ensuring our users have a positive experience with SkillNaukri.com. If you encounter any issues with our services, we encourage you to reach out to our customer support team. Our team is dedicated to resolving any concerns and providing assistance to ensure you receive the full benefit of our offerings.


Contact Information

For any questions or concerns regarding this refund policy or any other aspect of our services, please contact us:

  • Email: help@skillnaukri.com
  • Phone: 022 6971 1877
  • Address: HO- SkillNaukri.com, A RV Groups India Company, Near Rawatpura Collage, Shastri Nagar, Jhansi Road, Datia, Madhya Pradesh, 475661

Our customer support team is available to assist you with any inquiries or issues you may have. We value your feedback and are always looking for ways to improve our services.


Policy Changes

SkillNaukri.com (RV Groups India) reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting the revised policy on the SkillNaukri.com website. Users are encouraged to review the refund policy periodically for any updates or changes. Continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.


Why No Refunds?

We understand that some users may question the rationale behind our no-refund policy. Here are some reasons why we have implemented this policy:

  • Immediate Access: Many of our services, such as online courses and premium job listings, provide immediate access to valuable resources and benefits. Once accessed, the value has been delivered, making it impractical to offer refunds.

  • Quality Assurance: We stand by the quality of our services and believe in their value. Our courses, counselling sessions, and other offerings are designed by industry experts to provide significant benefits to our users.

  • Operational Costs: Providing high-quality services involves considerable effort and resources. From course development to personalized counselling, our operations incur costs that are covered by the fees we charge. Offering refunds would undermine our ability to continue providing top-notch services.


User Responsibilities

As a user of SkillNaukri.com, it is your responsibility to:

  • Review Service Descriptions: Carefully read the descriptions and details of the services you are purchasing. Ensure that the service meets your needs and expectations before making a purchase.

  • Understand the Terms: Familiarize yourself with this refund policy and the terms of service. By making a purchase, you acknowledge and agree to these terms.

  • Contact Support for Clarifications: If you have any questions or need further information about a service, contact our customer support team before making a purchase. Our team is here to help you make informed decisions.


Conclusion

At SkillNaukri.com (RV Groups India), we are committed to delivering high-quality services that meet the needs of our users. While we do not offer refunds, we strive to ensure that every user has a positive experience with our platform. By providing clear information and support, we aim to help our users make informed decisions and fully benefit from our offerings.

We appreciate your understanding and cooperation regarding our refund policy. If you have any questions or need assistance, please do not hesitate to contact our customer support team.

 
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